Technical Instructions

Automatic Webcast Settings Detection

Check your System Requirements

In order to allow proper viewing of the webcast, please make sure your system configuration meets the following requirements:

• Windows^® (95, 98, Me, NT 4.0, 2000, XP, Vista) or Macintosh^® OS 8.5 G3 PowerPC^® or higher.
• Color display with at least 1024 x 768 pixel resolution.
• Internet Browsers:
  • Internet Explorer^® 6.0 or higher
  • Mozilla FireFox^® 2.0 or higher
  • Maxton^® 1.5.9 or higher
  • Netscape^® 9.0 or higher
• Adobe Flash Player^®
  • Adobe Flash Player^® 9.0.124.0 or higher.
    
• Javascript must be enabled.
• Cookies must be enabled.
• Internet connection 56.6K modem or faster.

The following media streaming players are supported:

• Adobe^® Flash Player^® version 9.0.124.0 or higher.

Firewalls:
If you are trying to see a webcast behind a corporate firewall and are not able to see the Flash Player^® version, then your IT department might have to adjust the TCP/IP ports to allow streaming media. By default these ports are blocked by the firewall and therefore the media cannot be delivered. The following ports need to be opened:

• For Flash media: port 1935

How to Get Additional Help

If you have trouble installing or using your media player, please visit the following site:

• Support pages for Flash Player ^®

If you continue to experience difficulties viewing a presentation, please send us an e-mail by completing this contact form.